Strategies used by buy-here, pay-here dealers to collect during COVID-19

For Buy-Here, Pay-Here car dealerships, sales isn’t everything. Collecting is the dealer’s No. 1 priority. Perhaps it’s what’s keeping you going through the economic slowdown.
If you’re noticing customers struggling to keep their promises due to lost jobs or income, there’s a way for you to accommodating these customers instead of cutting them loose.
  • Work with customers with documentation of hardship.
  • Depending on the circumstance, customers may need the help of a reduced payment, deferred payment, extended payment or forgiven payment.
Don’t forget about sales. People are saving their stimulus checks and shopping online. Attract customers with specials and online approval for financing.
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